NOC Engineer (Ref: NE019)
As a Network Operations Center (NOC) Engineer your ultimate goal will be to monitor computer networks and servers for problems from a central location. You will analyze problems, perform troubleshooting and incident response on the systems and communicate with site technicians in order to track problems through to resolution.
Position Details: Office Location: Halkidiki, Greece, Department: IT, Contract: Full Time /permanent, Ref: NE019
Your main responsibilities:
• Monitoring and Troubleshooting computer and telecommunication network and systems
• Look for alerts or malfunctions. If any are identified work on determing the cause and apply effective solutions
• Provide training for IT Helpdesk agents on handling 1st level issues and provide 2nd level support and escalation of procedures if necessary
• Keep detailed records of all support requests and changes requests (received and applied)
Your main accountabilities:
• Analytical thinker who enjoys solving problems. Operate in a high-pressure environment with shifting priorities.
• Able to assess a situation, prioritize, determine path forward and plan or escalate accordingly.
• Ability to handle multiple concurrent tasks with minimal supervision.
• Ability to work on own initiative.
• Willing to learn and develop new skills.
• ‘Can do’ attitude.
Απαραίτητα Προσόντα
Your main qualifications/skills:
• Minimum of 5 years in a similar role.
• Good server and networking diagnostic skills.
• Experience managing Windows server 2016, Exchange server, Office 365, IIS and HyperV systems.
• Experienced in networking, networking infrastructure configuration and provisioning, switching and routing technologies, wireless networking, IP Telephony and IPTV.
• Good command of the English language.
Ημερομηνία:13.11.2019
Πηγή:www.jobfind.gr
